NeatStreets is a community based program created by PepperStack pty ltd, introduced back in February 2010. NeatStreets is a live reporting program, allowing community members to report issues in their locale via mobile phone, which are then directed to the proper authority to be actioned. What sort of issues, well any that are important to you,
road obstructions, vandalism, potholes, fallen trees, abandoned trolleys, litter, and graffiti. Issues like these
It?s a unique program, award winning in fact,
The Innovation and Commercialisation award was presented to PepperStack for NeatStreets ? "Live": Connecting Government with the Community which builds on developments in social media and their connection to GIS. NeatStreets closes the gap between the community and government by providing a simple and effective means of reporting issues in the streetscape and directing those reports to the correct jurisdiction for response and resolution.
It puts the power and responsibility into the pockets of the community utilising apps for iPhone, Android and Blackberry, with an app for Windows phone in Beta testing at the moment.
report directly to the relevant local authority, using a mobile phone, anywhere in the country. Anyone can take a picture, type a brief message and press the send button. That?s all it will take. The first service of its kind ? developed in Melbourne
?NeatStreets will help local authorities to quickly become aware of common issues like the illegal dumping of rubbish and the occurrence of graffiti and vandalism. The service is aimed at helping authorities to become more efficient at attending to these matters.?
NeatStreets is a really positive community program, and it makes sense to the developer to expand to Windows Phone, considering the growth in the platform, and the demise of Blackberry. The Windows Phone app, while still in Beta, is pretty basic, no frills at the moment, but all the major functionality is there. I actually reported an issue this morning
The app taps into the GPS on the phone when you report an issue, generating a map, and co-ordinates for the issue, which you can assign a category to, and add an image of the issue from the camera on your phone. Issues can be saved and uploaded later if for some reason, you don?t have time, or you think the issue may be resolved in the meantime. Once uploaded the process starts, even on the weekend
and can be followed and commented on on the NeatStreets website, you?ll also notice that each item is flagged with which client it came from. Overall the Beta is performing wonderfully.
While this is an exclusive look at a Beta application for Windows Phone, It?s actually just one part of something a whole lot bigger, and much more important concerning your, and your communities quality of life, minimising the everyday ins and outs of dealing with bureaucracies, like local, state government, or agencies like the water board and parks and gardens.
It?s not that often that you get the chance to promote a really worth while cause, and I believe NeatStreets is one. I would urge you all to find out more about the initiative and promote it, and to finish I?d like to leave you with the vision of the man behind it, Neil Kurrupa,
Firstly, we are not just an app, but a full bottle digital ecosystem (aspiring to be twitter-esque but specialising in community problems). NeatStreets is a highly scalable platform that integrates:
A) an online social layer so that others in an area (not simply the reporter) who feel strongly about an issue can comment on a submitted report. This information is relayed back automatically to authorities, subscribers, and the original reporter?s app.
B) the ability for the apps to communicate information to any authority (not just councils). E.g. Supermarkets, utility providers, rail authorities, state gov depts etc ? We now do this via native geospatial geometry resolvers at the backend that associate your gps based reports with layered digital polygons that represent each authority jurisdiction. (The NeatStreets system has about 10,000 of these polygons currently, and will increase as we scale to other countries)
C) the ability of authority systems to electronically talk to NeatStreets via our B2B APIs that allow all authorities to consume reports by jurisdiction in real time directly into their own CRM systems and provide credentialed (i.e. signed by authority reps) information back to you in real time about the state of your issues directly to your handset.
The underpinning platform (called the IviewU Technology Platform) is highly versatile and reusable for any other type of service. NeatStreets is only one such application
NeatStreets Web Site: FAQ
NeatStreets on Twitter: @NeatStreets
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